Privacy Policy — How kg7777 Protects Your Personal Data

1️⃣ Account Registration Data

When you create a kg7777 account we collect:

• Full legal name as it appears on your government-issued identification.
• Date of birth (to verify you meet the 21+ age requirement).
• Registered mobile number (used for account login, OTP verification, and payment processing via bKash, Nagad, or Rocket).
• Email address (used for account notifications, security alerts, and promotional communications where you have opted in).
• Username and encrypted password.
• Residential address in Bangladesh (required for identity verification and regulatory compliance).

Lawful basis: Contract performance — this data is necessary to create and manage your account and to provide the services you have requested.

2️⃣ Identity Verification (KYC) Data

To comply with our anti-money-laundering obligations and to confirm that all users meet the 21+ age requirement, we may request:

• Copy of your National ID Card (NID), passport, or birth certificate.
• Proof of address (utility bill, bank statement, or equivalent document dated within 90 days).
• Selfie photograph for liveness verification where required.

KYC documents are stored in an encrypted document management system with access restricted to authorised compliance personnel only. Documents are retained for the period required by applicable law and then securely destroyed.

3️⃣ Transaction & Financial Data

• Deposit and withdrawal amounts, timestamps, and transaction reference numbers.
• Payment method identifiers (e.g., the last four digits of a bKash-linked number or masked bank account details).
• Running account balance and betting history.
• Bonus credits issued, wagering progress, and promotion redemption records.

kg7777 does not store full mobile banking PINs, card numbers, or internet banking passwords. All sensitive payment authentication is handled directly by the respective payment provider through their secure gateway.

4️⃣ Technical & Device Data

• IP address and approximate geolocation derived from IP.
• Device type, operating system version, browser type, and screen resolution.
• Session start and end timestamps.
• Pages viewed, features accessed, and in-game activity logs.
• Cookie identifiers and similar tracking technologies (see the Cookies section below).

This data is collected automatically when you access the kg7777 platform and is used primarily to maintain platform security, detect fraud, diagnose technical issues, and optimise the user experience for mobile devices common in the Bangladesh market.

5️⃣ Communications Data

If you contact kg7777 customer support by email or through any in-platform messaging channel, we retain records of those communications — including the content of messages, timestamps, and any attachments — for the purpose of resolving your query, training support staff, and maintaining an audit trail of dispute resolution. Support communications are retained for a period of two years from the date of the final message in a conversation thread.

6️⃣ Responsible Gaming Data

Where you make use of our responsible gaming tools — including deposit limits, session time limits, cooling-off periods, or self-exclusion requests — we record the details of those elections and enforce them technically. This data is used exclusively to protect your welfare and is never used for marketing profiling or shared with third parties outside of legally mandated disclosures.

📌 Service Delivery

To create and maintain your kg7777 account; to process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods; to credit winnings; to settle sports bets on cricket, BPL, T20, and other markets; and to grant you access to casino games, slots, and live dealer tables.

📌 Identity & Age Verification

To verify that you are at least 21 years of age and that the identity details you provided at registration are accurate. This verification process is a non-negotiable component of responsible gaming compliance and anti-fraud operations.

📌 Security & Fraud Prevention

To monitor account activity for signs of unauthorised access, multi-accounting, money laundering, bonus abuse, or any other activity that violates our Terms and Conditions. Automated risk-scoring systems and manual review processes are used in combination to protect the integrity of the platform and the safety of all members.

📌 Legal & Regulatory Compliance

To fulfil our obligations under applicable anti-money-laundering regulations, to respond to lawful requests from regulatory or law enforcement authorities, and to maintain records as required by law. Where kg7777 is legally compelled to disclose personal data to an authority, we will notify the affected member where permitted to do so.

📌 Platform Improvement

To analyse aggregated, anonymised usage patterns and technical performance data for the purpose of improving platform stability, mobile optimisation, game loading times, and the overall user experience for our players across Dhaka, Chittagong, Sylhet, and other regions of Bangladesh.

📌 Marketing Communications

To send you promotional offers, bonus notifications, and platform news where you have explicitly opted in to receive such communications. You may withdraw your marketing consent at any time by contacting support at [email protected]. Withdrawal of marketing consent does not affect your ability to use the platform or receive essential service notifications.

🔑 Essential Cookies

These are strictly necessary for the platform to function. They maintain your logged-in session, remember your language preference, and enable secure payment processing. Essential cookies cannot be disabled without breaking core platform functionality.

📈 Analytics Cookies

We use anonymised analytics data to understand how members navigate the kg7777 platform — which games are most popular, where users encounter friction, and how mobile performance compares across different Android and iOS device types common in Bangladesh. Analytics data is aggregated and cannot be used to identify individual users.

🎯 Functional Cookies

Functional cookies remember your preferences — such as your preferred deposit method or notification settings — so you do not have to re-enter them on each visit. These cookies improve convenience but are not essential to core platform operation.

💳 Payment Processing Partners

Transaction data is shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process your deposit and withdrawal instructions. These providers operate under their own privacy policies and are responsible for the security of data processed through their respective platforms.

🎮 Game Technology Providers

To deliver live casino, slot, and sports betting products, kg7777 integrates with licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data (e.g., game round IDs and bet stakes) required to settle game outcomes. They do not receive personally identifiable registration data.

⚖️ Regulatory & Law Enforcement Authorities

kg7777 will disclose personal data to competent authorities where required by applicable law, court order, or regulatory direction. We will notify affected members of such disclosures to the extent permitted by law.

🔍 Identity Verification Services

We engage specialist KYC verification service providers to assist with the automated review of identity documents submitted during the account verification process. These providers process document data solely for verification purposes and are contractually prohibited from using it for any other purpose.